Thriving beats surviving: rebuild, rethink, and futureproof your recruitment agency

We bring clarity, direction and capability to recruitment businesses ready for more.

what we offer

It's a tough time to run a recruitment agency. Our industry is renowned for being cyclical. Most of us have weathered many downturns and shifts in the market - some that were forecast to break us. In reality, being agile and understanding what levers drive success or failure is what determines whether an agency merely survives or actually thrives.

We believe our Business Forward Model has all the right ingredients to help our customers thrive. We aren't just about technology and data - but it is important. We don't only look at business operation, strategy and culture, but they matter. Understanding your customer isn't everything, but getting it right can give you a massive advantage. And finally, automation of your marketing capability may not solve all of your problems yet it can have a huge impact on your ability to create profit.

Regardless of your objectives, be they optimising shareholder value, setting you up for the best possible exit or just looking to fulfil your business' potential, we have the know-how to help.

We can support you with

STRATEGY & BUSINESS MODELS

Reviewing your model against your strategy, is it fit for future purpose and profitability?

Structure review & forecast

Are you set up to optimise your in house expertise and how well does your structure support your objectives?

leveraging DATA for business growth

How reliable and recent is your data, and are your decisions driven by that data?

Performance metrics

What are you measuring and is it telling you what you need to know?

Technology & automation

Is your tech stack up to the job, and what AI tools could you be using right now to accelerate your performance?

Customer focused improvement

Where do you get your inspiration for next steps from? How best to use customer data to drive growth.

Recruitment Agency Approach

We're not here just to make you feel good about what you're already doing.

We challenge, inform and partner to co-create the right outcomes for your business, whether that's through a one off project that taps into the skill set of one or more of our partner network, or an ongoing advisory relationship via our NEDPlus service which gives you fixed price access to the best of both worlds.

Start by completing The Satori Index. It's a completely free tool designed to help you identify exactly where you sit in the 8 key competencies we know make a successful recruitment business.

Contact us to find out how we can help your business thrive!

Recruitment agency FAQs

  • We don’t believe in off-the-shelf solutions. Our approach is shaped by decades in the recruitment sector, backed by data, tech insight, and real-world experience. We cut through the noise, challenge your thinking, and work alongside you to deliver outcomes that drive commercial impact—not just short-term fixes.

  • Both are on the table. Whether you need a strategic sounding board for a specific issue or a longer-term partner to help reshape your business model, we flex around what’s most useful to you. No fluff—just focused support where and when it counts.

  • That depends on what you're trying to achieve. A one-off workshop or strategy session might be wrapped in a day or two. Bigger transformation projects can run over several months. We also offer retained advisory via NEDPlus if you’re looking for consistent input over time.

  • We do both. Most of our work is remote for flexibility and efficiency, but we’re happy to get in the room when it adds value. Whether it's a board meeting, a strategy day, or a leadership offsite—we’ll be where we’re most effective.

  • If you’re engaging us through NEDPlus, pricing is fixed and transparent. For everything else, we tailor it based on the scope, goals, and complexity of what you need. No hidden costs. No surprises. Just what works for you.

  • Absolutely. We start with a free initial consultation to understand your goals, pain points, and whether we’re the right fit. It’s zero pressure and 100% focused on what’s best for your business. What are you waiting for? Let’s get started!

  • We’ll guide you through it, but in short: clarity on your goals, any key performance data, and a sense of what’s working—and what’s not. The more we understand your world, the more impactful we can be, right from the outset.

Ready to move beyond business as usual?

NEDPlus offers tailored, fixed-price advisory designed exclusively for recruitment agencies. We bring real-world expertise, strategic clarity, and a practical, no-nonsense approach to help you structure smarter, grow faster, and futureproof your business.

Start your journey today